VENUE OPERATIONS MANAGER

Brody House · Budapest

We are looking for an experienced and practical Venue Operations Manager to lead day-to-day operations across accommodation, Reception, Housekeeping, Food & Beverage and central administration.

This is a hands-on leadership role for someone who can bring structure and accountability while protecting the warm, individual and creative character of Brody House.

WHAT YOU’LL DO

  • Coordinate daily operations across Accommodation, Reception, Housekeeping, Kitchen, Restaurant and Bar

  • Lead, coach and hold department managers accountable for standards, staffing, controls and performance

  • Maintain and improve operational procedures, SOPs, reporting and internal controls

  • Directly manage Reception and Housekeeping, including recruitment, onboarding, rotas and team performance

  • Ensure high standards of guest communication, check-in/out, room presentation and accommodation operations

  • Review Kitchen and Restaurant performance, rotas, labour, costs and stock controls

  • Coordinate operational planning for events

  • Oversee OTA and distribution systems, room availability, rates and restrictions

  • Monitor occupancy, ADR, RevPAR and room revenue

  • Review attendance, overtime and monthly payroll information

  • Monitor stocktakes, purchasing, receiving, POS and stock-control procedures

  • Track operating results against budget and KPIs

  • Manage key operational inboxes and ensure correspondence is followed up

  • Coordinate maintenance, equipment requirements and contingency planning

  • Ensure relevant licensing, employment, health and safety and operational requirements are maintained

  • Protect Brody House’s atmosphere, presentation and individual approach to hospitality

ABOUT YOU

You have strong hospitality operations experience across hotel and F&B environments.

You are highly organised, commercially aware and comfortable managing department leaders while maintaining clear accountability.

You have strong administrative, labour-control and follow-through skills, and are comfortable using PMS, OTA, workforce-management and Google Workspace systems.

You are analytical and data-led, but remain practical and guest-focused.

You are calm under pressure, good with people and able to make decisions when things move quickly.

WHAT WE OFFER

  • A senior operational leadership role with real influence across the whole venue

  • The opportunity to shape standards, systems, team development and the guest experience

  • A distinctive and creative working environment in central Budapest

  • Competitive salary with fully registered full-time employment

  • Staff meals and employee discounts

  • Team-building activities and a supportive management environment

Interested? Send your CV to office@brody.house.